{"id":19283,"date":"2024-07-11T16:39:47","date_gmt":"2024-07-11T14:39:47","guid":{"rendered":"https:\/\/essenzediluce.com\/?page_id=19283"},"modified":"2024-12-12T16:35:17","modified_gmt":"2024-12-12T15:35:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/essenzediluce.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[vc_row][vc_column][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text css=”.vc_custom_1720705279859{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}”]\r\n

FREQUENTLY ASKED QUESTIONS<\/strong><\/h1>\r\n[\/vc_column_text][vc_column_text css=”.vc_custom_1720705286451{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}”]\r\n

Check out the answers to the most frequently asked questions about our garden lighting and outdoor audio products.<\/strong><\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1720704077718{background-color: #cfd1d0 !important;}”][vc_column][vc_column_text]\r\n

LIGHTING<\/span><\/strong><\/h2>\r\n[\/vc_column_text][vc_tta_accordion shape=”square” color=”white” active_section=”0″ collapsible_all=”true”][vc_tta_section title=”Are the lamps plugged in or are they portable or solar?” tab_id=”1720702498037-a883052c-b6fa”][vc_column_text]All our garden lights are connected with a power cable to the home or building’s electrical network. The installation system is ‘open’: the lamps are suitable for home automation integration of both new installations and pre-installed systems integration.\r\nThey are not solar-p<\/b>owere<\/b>d <\/b>and are not portable<\/strong>.\r\n\r\nWant to control on\/off from your smarthone? YES, IT CAN BE DONE!\r\nWant the light to switch itself on at dusk? YES, IT CAN BE DONE!\r\n\r\nContact us<\/span><\/u><\/a> for technical support.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is the light dimmable?” tab_id=”1720687750098-b53b231d-20c9″][vc_column_text]The LED source was born as a fixed light, however when there is a need to adjust the light intensity, a dimmer can be installed.\r\nAsk a trusted professional for advice on the appropriate dimmer to integrate.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When the LED runs out, can it be replaced?” tab_id=”1720687109346-c0c1d3d8-9a3d”][vc_column_text] YES! <\/strong>The construction system of the lamps is designed to allow the replacement of the LED once it runs out.\r\nSpare parts are available on request and will be supplied with replacement instructions. [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is the lamp fragile or does it require much maintenance?” tab_id=”1720687216671-b497972c-465d”][vc_column_text]Our lamps are resistant and require almost no maintenance once installed. <\/strong>They can be easily cleaned with a low-power water jet or can be left in their natural state; any small moss build-up will not affect the proper functioning of the product.\r\n\r\nLIGHTING IP rating: IP68<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I customise the products and choose the texture\/marble I prefer?” tab_id=”1720689198475-e6bd5c73-1757″][vc_column_text]Of course, that is the beauty of our products!<\/strong> You can choose from a selection of marbles and natural stones the texture that best suits the architecture and style of your garden.\r\n\r\nDiscover all the textures<\/span><\/u><\/a> or contact us<\/span><\/u><\/a> for customized requests.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1720710569491{background-color: #afbfb2 !important;}”][vc_column][vc_column_text]\r\n

AUDIO<\/span><\/strong><\/h2>\r\n[\/vc_column_text][vc_tta_accordion shape=”square” color=”white” active_section=”0″ collapsible_all=”true”][vc_tta_section title=”Are the speakers plugged in or are they portable or solar?” tab_id=”1720710120137-4eb018aa-f4cd”][vc_column_text]All our products are connected with a power cable<\/strong> to the home or building’s power supply and are suitable for newly installed home automation integration or other pre-installed audio systems.\r\nThey do not operate in sunlight and are not portable.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is needed to make outdoor speakers work?” tab_id=”1720710120155-1bcdfce0-5a16″][vc_column_text]An amplifier and\/or receiver (depending on product model) is required to set up the outdoor speakers.\r\n\r\nAll your favourite music via WiFi, Bluetooth, USB, AUX\/Line In:<\/strong>\r\n\r\nIntegration of your favourite streaming music services\r\n+ Music playback via Smartphone App\r\n+ Integration into existing system\r\n+ Multi-room technology[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Menhir Sound or Menhir Sound PRO? Which one should I choose?” tab_id=”1720710204385-0fbeab9c-5699″][vc_column_text]\r\n\r\nMENHIR SOUND 30w<\/span><\/u><\/strong><\/a>: ideal for large areas<\/strong> where sound pressure uniformity and homogeneous hi-fi diffusion is required, ideal for background music<\/strong> well distributed in the space.\r\n\r\nMENHIR SOUND PRO 220W<\/span><\/u><\/strong><\/a>: sound system ideal for small to medium-sized private or public spaces<\/strong>, where omnidirectional audio quality, power<\/strong> and very high sound fidelity are required.\r\n\r\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How many outdoor speakers do I need for my garden?” tab_id=”1720710210563-52baf58d-96b8″][vc_column_text]The number of\u00a0 outdoor speakers varies not only according to the size of the garden. You should consider if there may be also different ‘zones’ where the sound must be evenly present: pool area, pergola area, living area, etc.\r\n\r\nIn general, these can be considered:\r\n