{"id":13403,"date":"2022-10-24T10:22:50","date_gmt":"2022-10-24T10:22:50","guid":{"rendered":"https:\/\/essenzediluce.com\/?page_id=13403"},"modified":"2025-04-08T09:49:38","modified_gmt":"2025-04-08T07:49:38","slug":"support","status":"publish","type":"page","link":"https:\/\/essenzediluce.com\/fr\/support\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column]\n\t\t\t<!-- START Support FRA REVOLUTION SLIDER 6.6.16 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_82_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_82_1\" style=\"\" data-version=\"6.6.16\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-149\" data-title=\"Slide\" data-anim=\"ms:1000;r:0;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/essenzediluce.com\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"EL-WebSite-PAGE SUPPORT IMG\" width=\"1920\" height=\"1054\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/essenzediluce.com\/wp-content\/uploads\/2022\/05\/EL-WebSite-PAGE-SUPPORT-IMG.jpg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-82-slide-149-layer-1\" \n\t\t\t\t\t\t\t\tclass=\"ht\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"rgba(255, 255, 255, 0.8)\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:46px;y:622px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:65;l:90;fw:300;a:inherit;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:602px;h:116px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;st:500;sp:1000;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;st:w;sR:7500;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:'Open Sans';\"\n\t\t\t\t\t\t\t>ASSISTANCE TECHNIQUE \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-82-slide-149-layer-2\" \n\t\t\t\t\t\t\t\tclass=\"ht\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"rgba(255, 255, 255, 0.8)\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:50px;y:705px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:42;l:60;fw:300;a:inherit;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:727px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;st:1000;sp:1000;sR:1000;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;st:w;sR:6900;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;font-family:'Open Sans';\"\n\t\t\t\t\t\t\t>Ressources de formation et<br \/>installation du menhir \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_82_1',rl:[1920,1024,778,480],el:[868],gw:[1240],gh:[868],type:'hero',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider821\"]!==undefined) {window.RS_MODULES.modules[\"revslider821\"].once = false;window.revapi82 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\r\n<h1 style=\"text-align: center;\">BIBLIOTH\u00c8QUE DE TUTORIELS VID\u00c9O<\/h1>\r\n[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;4\/6&#8243;][vc_column_text css=&#8221;&#8221;]Dans cette partie du site, vous trouverez des <strong>tutoriels vid\u00e9o techniques qui vous guideront pas \u00e0 pas dans l&#8217;installation correcte des produits Essenze di Luce<\/strong>.\r\n\r\nPour toute assistance technique, veuillez remplir le formulaire de contact ci-dessous, nous serons heureux de vous aider ![\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<div class=\"epyt-video-wrapper\"><div  id=\"_ytid_71555\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/jO2fb7DOV3Y?enablejsapi=1&autoplay=0&cc_load_policy=0&cc_lang_pref=&iv_load_policy=1&loop=0&rel=1&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&disablekb=0&\" class=\"__youtube_prefs__ epyt-facade no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/jO2fb7DOV3Y\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;6 \u00e9tapes pour illuminer votre jardin avec Ray&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]Cette vid\u00e9o montre les 6 \u00e9tapes de base pour cr\u00e9er l&#8217;\u00e9clairage parfait pour les parterres de fleurs et les petits espaces verts avec notre lampe RAY.\r\n<em>(Des sous-titres en fran\u00e7ais sont disponibles dans la description de la vid\u00e9o sur YouTube)<\/em>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator style=&#8221;dotted&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<div class=\"epyt-video-wrapper\"><div  id=\"_ytid_77545\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/yLXtoWk1JBM?enablejsapi=1&autoplay=0&cc_load_policy=0&cc_lang_pref=&iv_load_policy=1&loop=0&rel=1&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&disablekb=0&\" class=\"__youtube_prefs__ epyt-facade no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/yLXtoWk1JBM\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Installation du Menhir di Luce avec 1 source lumineuse&#8221;][vc_column_text]Au cours de cette vid\u00e9o, nous illustrerons les \u00e9tapes de base pour c\u00e2bler le Menhir di Luce avec une source Led (Mod. Soft, Sidelong, Minimal Sphera)[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator style=&#8221;dotted&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<div class=\"epyt-video-wrapper\"><div  id=\"_ytid_42514\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/Tl_tHxlemrs?enablejsapi=1&autoplay=0&cc_load_policy=0&cc_lang_pref=&iv_load_policy=1&loop=0&rel=1&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&disablekb=0&\" class=\"__youtube_prefs__ epyt-facade no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/Tl_tHxlemrs\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Installation du Menhir di Luce avec 2 sources lumineuses&#8221;][vc_column_text]Au cours de cette vid\u00e9o, nous expliquerons les \u00e9tapes de base pour le c\u00e2blage du Menhir avec deux sources de LED (Mod. Cross, Pool Twice, Sound, Minimal Sound, Sound Pro)[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator style=&#8221;dotted&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<div class=\"epyt-video-wrapper\"><div  id=\"_ytid_43907\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/IxGJwIMI54k?enablejsapi=1&autoplay=0&cc_load_policy=0&cc_lang_pref=&iv_load_policy=1&loop=0&rel=1&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&disablekb=0&\" class=\"__youtube_prefs__ epyt-facade no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/IxGJwIMI54k\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Installation du Menhir Sound avec 2 sources lumineuses&#8221;][vc_column_text]Au cours de cette vid\u00e9o, nous expliquerons les \u00e9tapes de base pour c\u00e2bler deux ou plusieurs Menhir Sound ou Sound PRO avec deux sources de LED (Mod. Sound, Minimal Sound, Sound Pro)[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]\r\n<h2 style=\"text-align: center;\">AVEZ-VOUS D&#8217;AUTRES DEMANDES ?<\/h2>\r\nRemplissez le formulaire ci-dessous dans tous ses champs afin que nous puissions vous aider de la meilleure fa\u00e7on et le plus rapidement possible ! De plus, si vous souhaitez obtenir de l&#8217;<strong>aide pour la conception de votre espace ext\u00e9rieur, veuillez joindre un plan ou un rendu de votre espace<\/strong>, nous serons heureux de vous aider \u00e0 concevoir l&#8217;emplacement correct du Menhir ![\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f20934-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"20934\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/13403#wpcf7-f20934-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"20934\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f20934-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"two-column\">\n\t<div class=\"left\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"right\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom de Famille*\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"two-column\">\n\t<div class=\"left comp-left\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"T\u00e9l\u00e9fone*\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"right comp-right\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"two-column\">\n\t<div class=\"left\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"citta\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ville*\" value=\"\" type=\"text\" name=\"citta\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"right\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"CAP\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Code Postale\" value=\"\" type=\"text\" name=\"CAP\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"comp\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Nom de l&#039;entreprise\" value=\"\" type=\"text\" name=\"company\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>R\u00f4le*: <span class=\"wpcf7-form-control-wrap\" data-name=\"ruolo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"ruolo\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Priv\u00e9\">Priv\u00e9<\/option><option value=\"Architecte\">Architecte<\/option><option value=\"Jardinier\">Jardinier<\/option><option value=\"Architecte paysagiste\">Architecte paysagiste<\/option><option value=\"D\u00e9taillant\">D\u00e9taillant<\/option><option value=\"Installateur\">Installateur<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Destination du projet: <span class=\"wpcf7-form-control-wrap\" data-name=\"Destinazione-Uso\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Destinazione-Uso\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Espace public (h\u00f4tels, lieux publics, etc.)\">Espace public (h\u00f4tels, lieux publics, etc.)<\/option><option value=\"Priv\u00e9\/R\u00e9sidentiel\">Priv\u00e9\/R\u00e9sidentiel<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Statut du projet:*: <span class=\"wpcf7-form-control-wrap\" data-name=\"avanzamento-progetto\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"avanzamento-progetto\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Pas encore commenc\u00e9\">Pas encore commenc\u00e9<\/option><option value=\"En cours\">En cours<\/option><option value=\"Termin\u00e9\">Termin\u00e9<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Jardin: <span class=\"wpcf7-form-control-wrap\" data-name=\"Giardino\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Giardino\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Existant\">Existant<\/option><option value=\"Nouvellement cr\u00e9\u00e9\">Nouvellement cr\u00e9\u00e9<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Taille du jardin: <span class=\"wpcf7-form-control-wrap\" data-name=\"Dimensioni-Giardino\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Dimensioni-Giardino\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Jusqu&#039;\u00e0 400 m\u00b2\">Jusqu&#039;\u00e0 400 m\u00b2<\/option><option value=\"De 400 \u00e0 1000 m\u00b2\">De 400 \u00e0 1000 m\u00b2<\/option><option value=\"De 1000 \u00e0 2500 m\u00b2\">De 1000 \u00e0 2500 m\u00b2<\/option><option value=\"Plus de 2500 m\u00b2\">Plus de 2500 m\u00b2<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Piscine: <span class=\"wpcf7-form-control-wrap\" data-name=\"Piscina\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Piscina\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Existant ou \u00e0 construire\">Existant ou \u00e0 construire<\/option><option value=\"Non planifi\u00e9\">Non planifi\u00e9<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>D'autres \u00e9l\u00e9ments d'\u00e9clairage sont-ils pr\u00e9vus dans la configuration ?: <span class=\"wpcf7-form-control-wrap\" data-name=\"Altri-Elementi-Illuminotecnici\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Altri-Elementi-Illuminotecnici\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Oui\">Oui<\/option><option value=\"No\">No<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Produits demand\u00e9s: <span class=\"wpcf7-form-control-wrap\" data-name=\"Oggetto-Richiesta\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Oggetto-Richiesta\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Eclairage\">Eclairage<\/option><option value=\"Eclairage et son\">Eclairage et son<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"message\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p>Veuillez joindre votre plan d'\u00e9tage ou votre dossier de projet (pdf ou jpeg jusqu'\u00e0 2,5 MB) ici.\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"planimetria\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg\" aria-invalid=\"false\" type=\"file\" name=\"planimetria\" \/><\/span>\n<\/p>\n<div>\n\t<p>Pour les fichiers plus volumineux ou pour envoyer d'autres documents relatifs au projet, nous vous demandons d'utiliser Dropbox o <a href=\"https:\/\/wetransfer.com\/\" target=\"_blank\"><strong>wetransfer<\/strong><\/a> et d'utiliser <Strong>info@essenzediluce.com<\/strong> comme adresse \u00e9lectronique de destination, merci !\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-this\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"accept-this\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> J'ACCEPTE LES TERMES ET CONDITIONS : J'accepte le traitement de mes donn\u00e9es personnelles dans le seul but de traiter ma demande. <a class=\"fancybox-iframe {width:100%,height:100%}\" href=\"https:\/\/essenzediluce.com\/privacy-policy\/\"><strong>Privacy Policy<\/strong><\/a>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent-sendinblue\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent-sendinblue\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">S'ABONNER \u00c0 LA NEWSLETTER<\/span><\/label><\/span><\/span><\/span>: Je souhaite recevoir des communications et des mises \u00e0 jour sur les projets, les nouveaux produits et les \u00e9v\u00e9nements.\n\t<\/p>\n<\/div>\n<div>\n\t<p>Antispam: <span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-341\"><label><span class=\"wpcf7-quiz-label\">5+6?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-341\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-341\" value=\"6a54cf1679ef25c54428e00cfff39e52\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] BIBLIOTH\u00c8QUE DE TUTORIELS VID\u00c9O [\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;4\/6&#8243;][vc_column_text css=&#8221;&#8221;]Dans cette partie du site, vous trouverez des tutoriels vid\u00e9o techniques qui vous guideront pas \u00e0 pas dans l&#8217;installation correcte des produits Essenze di Luce. Pour toute assistance technique, veuillez remplir le&hellip;<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/essenzediluce.com\/fr\/support\/\">Lire la suite<\/a><\/p>\n","protected":false},"author":13,"featured_media":12097,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13403","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assistance technique - Essenze di Luce<\/title>\n<meta name=\"description\" content=\"Assistance technique pour l&#039;installation des Menhirs et l&#039;am\u00e9nagement de l&#039;espace ext\u00e9rieur.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/essenzediluce.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance technique - 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